INTRODUCTION
These terms and conditions of service apply to the use of
Tronscalemint Investments Limited's investment and funds management services, through the website
tronscalemint.com and its subdomains. The website and the services are the properties of
Tronscalemint Investments Limited™. They set out how the hosted investment service works and describes all associated rights, responsibilities, limitations, requirements and restrictions. By using the website and/or the service, you agree to these terms of service.
Tronscalemint Investments Limited reserves the right, at its sole discretion, to amend, change, modify, add, or remove portions of these terms of service, at any time. These changes take legal effect upon due notification to users. The current version of these terms and conditions is available in the
terms page. Your continued use of the website and/or the service following the published updates to the terms will mean that you accept and agree to the changes.
By creating an account, you are agreeing to be legally bound by these “Terms and Conditions” and are committing fully and unconditionally to the obligations set out herein as these terms serve as a binding contract between you and us.
As long as you agree and comply with these terms,
Tronscalemint Investments Limited grants you a personal, exclusive, non-transferable privilege to enter and use the website and the service.
1. ABOUT THE TERMS OF SERVICE
1.1. This is an agreement (referred to as “terms” or “terms and conditions”) between Tronscalemint Investments Limited (also referred to as “we”, “us” or “our” hereinafter) and the person accessing and using Tronscalemint Investments Limited's website and/or service (also referred to as “user” “customer”, "investor", “you” or “your” hereinafter).
1.2. In these terms,
1.2.1. A reference to “cryptocurrency”, “cryptocurrencies” or “crypto” is a reference to the distributed, decentralized peer-to-peer digital currencies;
1.2.2. “Bitcoin” is a reference to a cryptocurrency known as Bitcoin ($BTC);
1.2.3. “Altcoins” is a reference to all cryptocurrencies other than Bitcoin, such as Litecoin ($LTC), Tron ($TRX), Ethereum ($ETH);
1.2.4. “Stable coin” is a reference to any cryptocurrency pegged at a rate of 1:1 with a FIAT currency as such that its price is relatively the same with the currency it is pegged with. e.gs USDT, USDC, TUSD, PYUSD, DAI;
1.2.5. The “website” refers to
tronscalemint.com and all apps, software, emails or other subdomains which we use to provide the services of Tronscalemint Investments Limited;
1.2.6. “Investors” are individuals who register to invest and earn profit with us;
1.2.7. “Service” is Tronscalemint Investments Limited's investment service, which enables users invest and earn profits through our website;
1.2.8. “Support”, “customer support” or “support agent” refers to the support service of Tronscalemint Investments Limited that is provided via WhatsApp, on-site chat widget, support email correspondence and telegram;
1.2.9. The “dashboard” is the graphical user interface of a registered user's account on our website, through which the user interacts to perform all actions related to the service;
1.2.10. “Account” is your personal access terminal to the service through our website;
1.2.11. “Balance” is the amount of funds available in an account that is at the time of view, not invested into any plan;
1.2.12. A “deposit” is the transfer of funds from a crypto wallet to a customer's account on our website;
1.2.13. An "investment” is the deposit of funds into an investment plan by a user;
1.2.14. An "investment plan” is a set of rules and parameters that collectively determine the limits of an investor's deposit, the profit to be earned from such deposit (expressed in percentage), and also the amount of time it would take for the deposit to yield profit;
1.2.15. A “profit” is the periodic deposit to your balance as proceeds from your investment;
1.2.16. “Minimum deposit” is the set lowest possible amount of funds a user can invest into a particular investment plan;
1.2.17. “Maximum deposit” is the set highest possible amount of funds a user can invest into a particular investment plan;
1.2.18. “Maturity” is the period of time it would take for an investment into an investment plan to yield maximum profit with respect to the terms of that investment plan;
1.2.19. A "withdrawal" is the transfer of funds from a customer's account on our website to a crypto wallet designated by the customer;
1.2.20. “Pending withdrawal” is a term used to describe the status of a withdrawal request that is blocked from being processed because of a violation of any of the terms of service;
1.2.21. The “referral program” or “partner program” is the feature that allows a customer receive funds as rewards for investments made by other customers;
1.2.22. A “referral link” is a customer-designated URL which when used by an intending investor to create an account on our website, grants the owner of this URL the right to earn referral commissions off the deposits of the new customer;
1.2.23. A "referrer" or "upline" is an already existing user whose referral link is used by a new user to create an account;
1.2.24. A “referral” or "downline" is a user who registered by using another user’s referral link;
1.2.25. A “referral bonus” or “referral commission” is the reward a referrer receives for a referral's deposit.
1.3. These terms apply to any investment you undertake by using the service and website and they form a legal agreement between you and Tronscalemint Investments Limited on the acceptance of your application for an account.
2. REGISTRATION
2.1. By applying to register as an investor, you are confirming that you understand and accept the terms of service, and agree to comply with all the applicable laws and regulations enshrined.
2.2. To create an account on our website, you will need to submit some information such as your full name, a valid email address, a username, a wallet address for receiving withdrawn earnings. The Account allows you to add up to four (2) different crypto wallet addresses.
2.3. You must secure your account with a unique and powerful password known only to you.
2.4. You must ensure that all the information you enter during registration are accurate, not misleading and up to date.
2.5. The username and password you entered during registration will be allocated to you if you successfully complete your registration.
2.6. By applying to register as an investor, you are confirming that you understand and accept these terms of service and agree that you will be bound by them.
2.7. You may only apply to register as an investor if:
2.7.1. You are a resident of a nation/country/state/region not under an international financial sanction or total cryptocurrency usage and/or ownership ban;
2.7.2. You are 16 years old or over;
2.7.3. It is lawful for you to do so.
2.8. When you become an investor, we may ask you to provide us with a government issued identification or documentation in accordance to standard KYC/AML (Know Y0ur Customer/Anti-Money Laundering) requirements. This may include photographic identification and a recent proof of residential address.
2.9 We may also undertake our own identity, fraud and credit checks if the need be.
3. ACCOUNT RESTRICTIONS AND OBLIGATIONS
3.1. You will need your username and password to access the user area/dashboard of the website.
3.2. The number of accounts is limited to 1 for each user.
3.3. The confirmation email containing your username and password authenticates a successful registration hence a user can only make a deposit when they have receive this confirmation email.
3.4. If you lose access to your account, you can always use the "forgot password" feature to reset your password. In the case where a user loses both the password and access to the email the account is registered with, we may ask the user to provide information (some which may be deemed personal) to confirm ownership of the account. This may include but isn't limited to proof of identity; proof of residence; details of some identifiable activity on the account such as transaction amount, time, and hash.
3.5. You can only make investments for your own benefit. By using the website and/or the service you confirm that you are not acting for the benefit of any other person or entity.
3.6. We are entitled to assume that any use of your account on our website is made by you. You are solely responsible and liable for any use of the website or the service through your account or any other use of your username and password.
3.7. You can only create/manage one account per IP address/device/household.
3.8. A user is solely liable for any improper use of their password or account. It is advisable never to share your password or sensitive account information to anybody.
3.9. If you have reasons to believe that an unauthorized/unrecognized access has been made to your account, you must inform us immediately.
3.10. It is forbidden for investors to visit the website or use the service through anonymous proxies (such as Tor) and other services or technologies (such as a Virtual Private Network - VPN) that masks/change a user's IP address and location.
3.11. You agree not to falsely describe or otherwise misrepresent yourself in any dealings with Tronscalemint Investments Limited through your account.
3.12. You are not allowed to abuse any campaigns, discounts, referral bonuses and/or referral systems, provided from time to time by Tronscalemint Investments Limited and/or its partners.
3.13. The company is not responsible for temporary interruptions of work or failures in the use of the site, including any failures that have been caused by your a user's internet service provider.
3.14. The company shall not be liable for any loss arising from failure of a user to keep their computer devices free from malicious software used by third parties to get unauthorized access to user's account. It is a user's sole responsibility to check their computer devices for trojans, key loggers and other of such malware.
3.15. The company cannot be a defendant for failures in the availability of the website, if they were caused by force majeure circumstances.
3.16. Users are strictly forbidden from using or exploiting errors in design of the website, the service, features which have not been fully implemented, and/or “program bugs” for commercial/personal gain or as means to disrupt and/or destabilize the service and/or the website. You are required to report your findings to
[email protected] when and if you encounter any of such.
4. PRIVACY POLICY
4.1. The company adheres strictly to the principles of anonymity and confidentiality of personal data of its customers.
4.2. The company does not divulge its users' personal, financial, and/or contact details to third parties.
4.3. All the data submitted by customers are either for access to our service, security of their account/funds, and/or for KYC/AML purposes.
4.4. Users' real names are never shown or displayed publicly.
5. CRYPTOCURRENCIES
5.1. We only accept deposits in form of the cryptocurrency tokens - Bitcoin ($BTC), TRON (TRX) and USDT-TRC20 ($USDT).
5.2. You must not buy, sell, exchange, hold, invest, own, use or exploit cryptocurrencies in any way which is prohibited by the laws or regulations of your nation/country/state/region of residence.
5.3. By agreeing to these terms of service with respect to the usage of cryptocurrency and our service, you are indicating that you understand and accept these terms.
6. DEPOSIT
6.1. All invoices are issued in USD (United States Dollar) by default. A user making a crypto deposit not in USD should take into account the exchange rate of that currency to USD at the moment of payment invoice generation as they are responsible for the accuracy of their deposit amount in USD.
6.2. A user can make a deposit using a variety of payment methods:
6.2.1. Using Bitcoin from a crypto wallet (i.e. the transfer of BTC to the BTC wallet address shown in the payment invoice), the amount to pay depends on the sum in USD with respect to the BTC/USD exchange rate at the time the payment invoice is generated;
6.2.2. Using Bitcoin from account balance (i.e. BTC deposit to an investment plan directly from the user's account balance);
6.2.3. Using Tron from a crypto wallet (i.e. the transfer of TRX to the TRX wallet address shown in the payment invoice) the amount to pay depends on the sum in USD with respect to the TRX/USD exchange rate at the time the payment invoice is generated;
6.2.4. Using Tron from account balance, i.e. TRX deposit to an investment plan directly from the user's account balance.
6.3 A user making a deposit from a crypto wallet is solely responsible for covering the associated fees involved in making crypto transactions.
6.4. A user has the right not to proceed with a deposit provided the deposit has not been 'SAVED'. Tronscalemint Investments Limited will not process requests to cancel unpaid but 'SAVED' deposits as this amounts to an act of deception.
6.5. The company does not bear responsibility for mistakes made by a user when completing the payment details such as transaction hash.
6.6. A user is solely responsible for the accuracy of a deposit, including but not limited to: the destination account, transferable amount and other payment details.
6.7. If the transferred amount is below the specified amount on the deposit details, Tronscalemint Investments Limited reserves the right, at its sole discretion, to order the transfer to me remade accurately and accordingly, before the deposit will be activated.
6.8. If the transferred amount is above the specified amount on the deposit details, Tronscalemint Investments Limited reserves the right, at its sole discretion, to order the transfer to me remade accurately and accordingly, before the deposit will be activated.
6.9. If the user initiates the payment to the wrong destination wallet address, Tronscalemint Investments Limited will not be held responsible and will decline any claims.
6.10. Tronscalemint Investments Limited is not obliged to proactively resolve payment related issues without a claim submitted by the customer.
6.11. In the case of payment related issues, these terms cover the users:
6.11.1 A user has the right to raise a payment related claim/dispute by contacting support within 7 days from when the payment was made with substantial proof of payment as requests submitted after 7 days will not be processed;
6.11.2. Proof of payment includes but is not limited to: unique transaction hash/link/ID, destination wallet address, transferred amount, valid account statement from the payment system used;
6.11.3. If a substantial proof of payment is not provided within 7 days, we reserve the right to decline customer’s claim(s).
6.12. Unless otherwise stated, all deposits are final and non-refundable until the investment maturity date.
6.13. The Company shall not be liable for any loss arising from delay in the transmission of the funds caused by force majeure. Delays may result from failures of the electronic payment systems used for deposit and/or withdrawal.
7. INVESTMENTS
7.1. An investment is valid and profitable until the maturity period elapses.
7.2. Tronscalemint Investments Limited offers a total of four (3) unique investment plans, each of these plans have specific terms, parameters, and limitations.
7.3. Investment plans with a stated maturity period will not yield profit beyond that period until the investor makes another investment.
7.4. Every deposit is considered a private transaction between the company and the investor.
7.5. A deposit is considered active if its term has not expired according to the terms of that particular investment plan.
7.6. All accruals in the account balance are made according to the chosen investment package.
7.7. Profits and payouts are made only in the cryptocurrency used by that investor to make deposit.
7.8. Payment of referral commissions is made only in the cryptocurrency used by a particular referral to make deposit.
7.9. The company does not pay referral commissions for deposits made by a referral from their account balance.
7.10. The investor agrees that before making a deposit into an investment plan, they carefully checked all the details about the investment plan and fully agreed with all the terms and conditions of the selected investment plan.
7.11. The investor acknowledges and agrees that any investment plan chosen cannot be changed after a deposit has been created.
7.12. Unless otherwise stated, investors are not allowed to invest an amount lesser than the grand profit (total capital + total net profit) from their immediate last investment.
7.13. Tronscalemint Investments Limited reserves the right to switch and/or change the terms and parameters of any or all of its investment plans with due notice to investors.
7.14. Account upgrade must be done in the form of a fresh external deposit from a crypto wallet into a higher investment plan.
7.15. Any change or upgrade of investment plan carried out within the same calendar week of investing in a lower investment plan must be done with exactly the minimum amount of the intended investment plan and not more. This is to ensure proper sequencing and transitioning of an account from one investment plan to a higher one.